If the sticks aren't working, switch to the Playstation 2 (POV,joysticks) mode.
It will just make your controllers fake X-Input (Xbox 360 controller) just be sure to *not* install the bluetooth drivers b/c it will (probably) overwrite your system's default bluetooth driver.
You will also probably have to update a few of the buttons because the default settings might not be correct.
If your controller is still not working.and is not one of the ones listed below, please email with the following info (please do not email me before trying the above troubleshooting):
If your controller is not working.Some quick troubleshooting things to try first: